27 Feb 2019

Marine Claims Handler (Madrid)

Profile
This role involve handling standard cases using agreed claims processes to achieve settlement and business objectives. You will spend the majority of your time supporting the team to manage customer interactions, liaising with suppliers, replacing and supplying appropriate goods and services, escalating nonstandard or complex cases, supporting more qualified colleagues and reviewing policy wordings. You will be desk based dealing with customers and third parties on a one to one basis, although you will also work with other colleagues and be part of a team.

Requirements

The candidate should have a degree in engineering or a related subject. Ideally this should be reinforced by at least 2 years of experience in a claims team. A proficient level of English language is required. Knowledge of Insurance Law and Institute Clauses (Cargo & hull). Knowledge of local and international regulations on road, marine and air transport. Experience on recoveries. Experience in dealing with WAM brokers. Ability to ensure that claims services are delivered in line with agreed customers’  propositions. Capable to assimilate information from different sources and open to understand clients’ needs.

Referencia: R0219/03

Deja tu CV

Deja una Respuesta

0
Conectando
Por favor espere...
Send a message

Sorry, we aren't online at the moment. Leave a message.

Your name
* Email
* Describe your issue
Login now

Need more help? Save time by starting your support request online.

Your name
* Email
* Describe your issue
We're online!
Feedback

Help us help you better! Feel free to leave us any additional feedback.

How do you rate our support?